There are five important things to watch for in numbered and bulleted lists. If you’re editing according to a style manual such as The Chicago Manual of Style, you’ll have good guidance for many of these things. But even if your style is entirely at your discretion, you’ll still want to think before you list.

Knowing your audience is critical in technical writing. If your content isn’t catered to the right audience, your readers may be turned off by your copy. They may not understand the critical information you’re trying to convey. And if you have to rewrite your copy? That’s a waste of time, resources, and effort. So how do you tailor content to specific audiences? Here’s a three-step process for learning about your audience and producing content specific to their needs.

The importance of good writing in technical grant proposals is significantly underestimated. Have a thought for the grant review committees. Reviewing 40 or 50 grant applications for three or four funding opportunities is depressing enough, but when they are written by scientists, engineers and tech people with few writing skills, it can be agony. Are you surprised that grant proposal reviewers respond better to well-written proposals?

Military writing is not just instruction manuals. It includes official correspondence, reports, academic writing projects, contracts, blog posts, press articles and many other genres. The U.S. Army alone lists over forty kinds of official army publications. As technical writers, we can learn a great deal from military style rules. But we also need to understand when and how to deviate from them, to have the right effect.

Technical writing can be a challenge. Often, you’re exploring a new topic—say, overhead cranes that are used to move heavy items around factory floors.

With 193 member states, the United Nations could probably have 193 different style guides. Fortunately, the organization has settled on just one United Nations Editorial Manual. The comprehensive online guide includes style suggestions for everything from acronyms to numbering of maps and figures.

If you’re a technical writer, you’re used to handling tricky topics. Maybe you’re teaching system administrators how to set up a new IT platform. Or writing instructions for forklift operators. Or describing how to assemble a gas grill in a way that won’t cause married couples to immediately file for divorce.

We used PerfectIt, Intelligent Editing's add-in for MS Word that finds inconsistencies, to check 1200 randomly selected documents. Each document was 1500 words or more and was downloaded from the internet. The results were staggering. Everyone knows not to use two different spellings for the same word, but we found that more than a quarter of documents published online did exactly that. The worst offender was 'organise' and 'organize', which came up in more than 10% of all documents (including all the sub-variations, such as 'organization' and 'organizes'). But it was far from the only one. Here's the full top 10.

The first line of defense against consistency errors is simply being aware of them. The Top 10 errors listed below give authors and editors a reminder of important things to check before documents are published. However, the best way to improve consistency in documents is to run PerfectIt.

Most abbreviations do require a definition. In any case where readers might be confused by TLAs (three letter abbreviations), it's important that they be defined in the text or in a Table of Abbreviations. A research proposal or article with complicated and confusing abbreviations is one that will quickly face rejection. The problem is that authors become so familiar with abbreviations that they forget to define them. To test how prevalent the problem is, we used PerfectIt, the add-in for MS Word that locates undefined abbreviations, to check 3000 randomly selected documents.

Language can be a potent force for good—or evil. It matters what we say, and how we say it. And writing matters even more than speech. Our words live on the page long after spoken words are forgotten. 

PerfectIt Cloud brings all of PerfectIt’s checking to Mac and iPad users for the first time. Users will have the same experience using PerfectIt Cloud on any Office 365 device, whether working on Mac, PC, iPad or Word Online. It integrates directly into Microsoft Word via the Office Store.